1. Security Commitment

At Mobinian LLC, we take the security of our website, customer data, and systems very seriously. We are committed to maintaining the highest standards of data protection and cybersecurity. If you discover a security vulnerability or have concerns about the safety of our platform, we encourage you to report it to us immediately.

2. Responsible Disclosure

We believe in responsible disclosure of security vulnerabilities. If you discover a security issue, please report it to us directly rather than publicly disclosing it. This allows us to address the issue promptly and protect our customers.

3. What to Report

Please report any of the following security concerns:

  • Vulnerabilities in our website or mobile applications
  • Unauthorized access to customer accounts
  • Data breaches or suspected data leaks
  • Phishing attempts or fraudulent communications claiming to be from Mobinian LLC
  • Payment processing vulnerabilities
  • Any other security concerns affecting our platform or customers

4. How to Report a Security Issue

To report a security vulnerability, please send a detailed email to our security team at:

security@mobinian.com

Please include the following information in your report:

  • A clear description of the vulnerability
  • The affected area or component of our website/application
  • Steps to reproduce the issue (if applicable)
  • The potential impact of the vulnerability
  • Your contact information

5. What NOT to Do

Please do not:

  • Publicly disclose the vulnerability before we have had a chance to address it
  • Access or modify customer data without authorization
  • Attempt to exploit the vulnerability for personal gain
  • Share the vulnerability details with third parties
  • Test the vulnerability on live customer accounts

6. Our Response

Upon receipt of your security report, we will:

  • Acknowledge receipt of your report within 48 hours
  • Investigate the vulnerability thoroughly
  • Provide you with updates on our progress
  • Work to resolve the issue as quickly as possible
  • Notify you when the vulnerability has been patched

7. Recognition

We appreciate researchers and security professionals who help us maintain a secure platform. If you report a valid security vulnerability, we may acknowledge your contribution (with your permission) in our security acknowledgments.

8. Legal Protection

We will not pursue legal action against individuals who report security vulnerabilities in good faith and in accordance with this responsible disclosure policy.

9. Contact Information

For security concerns, please contact us at:

Mobinian LLC
Security Email: security@mobinian.com
General Support: support@mobinian.com