At Mobinian LLC, we understand that once you place an order for trading cards or hobby boxes, you want them in your hands as securely and quickly as possible. We have designed our shipping process to be fast, careful, and reliable, strictly adhering to e-commerce best practices.

1. Order Processing Time

We process all orders promptly to ensure quick delivery:

  • Standard Processing: All orders are processed within 1 to 3 business days (excluding weekends and federal holidays) after receiving your order confirmation email.
  • Same-Day Shipping: Orders placed before 2:00 PM (Central Time) Monday through Friday are typically shipped the same day.
  • Pre-Sale Items: Pre-ordered items will ship within 1 to 2 business days after the manufacturer’s official release date. Please note that manufacturer release dates are subject to change.

2. Shipping Rates & Delivery Estimates

We are proud to offer competitive shipping options for our customers:

  • Standard Shipping: 100% Free on all orders, with no minimum purchase required. Estimated delivery time is 5 to 8 business days.
  • Expedited Shipping: 2-Day Air and Next Day Air options are available at checkout for an additional fee calculated based on your location and order weight.

Note: Delivery delays can occasionally occur due to severe weather, carrier issues, or peak holiday volumes.

3. Where We Ship

Currently, Mobinian LLC ships exclusively within the United States. This includes all 50 states, PO Boxes, and APO/FPO military addresses. We do not offer international shipping at this time.

4. Shipment Tracking

Once your order has shipped, you will receive an email notification containing your tracking number. The tracking information will become active within 24 hours. You can also track your order directly on our website using the “Track Order” page.

5. Packaging Standards

We are collectors too, and we know condition is everything. Every order is packed with the utmost care:

  • Products are secured with bubble wrap.
  • We use sturdy, reinforced corrugated boxes.
  • Void fill (packing peanuts or air pillows) is used to prevent movement during transit.

6. Damages and Lost Packages

If your order arrives damaged or is lost in transit, please contact us immediately:

  • Damaged Items: Please save all packaging materials and damaged goods. Take clear photos of the box and the items, and email them to our support team within 48 hours of delivery.
  • Lost Packages: If your tracking shows no movement for more than 7 business days past the estimated delivery date, contact us so we can initiate an investigation with the carrier.

7. Incorrect Shipping Addresses

Customers are responsible for providing a correct and complete shipping address during checkout. If a package is returned to us due to an incorrect or undeliverable address, the customer will be responsible for the reshipping costs. We cannot refund original shipping fees (if any) for returned packages.

8. Contact Information

We are here to help.

If you have any questions about our products, orders, shipping, returns, exchanges, or anything else, please do not hesitate to contact our support team. We are committed to providing fast and reliable customer service.

📧 Email: contact@mobinian.com

📞 Phone: +1 (254) 540-1548

📍 Address: 16166 W 33rd St, Goldsmith, TX 79741, USA

Business Hours

Monday – Friday: 9:00 AM – 6:00 PM

Saturday: 10:00 AM – 4:00 PM

Sunday : Closed